Session Timeout

Your current session has expired. Please log-in again to continue using our platform.

Contact
Contact

Certified Real Estate Broker Manager (CRB): Strategic Leadership in Brokerage

Elevate your leadership skills and drive brokerage success with the Certified Real Estate Broker Manager (CRB) program. Offered by the Real Estate Business Institute (REBI), this course equips you with essential tools in financial planning, strategic marketing, operations, and talent management. 

Video Thumbnail

Starts From

AED 5,143.95

(Incl. VAT)

Instructor

Do you want to be a certified professional?

You will be notified when this course is available

This course includes
  • Participation Certificate
  • 32Hrs
  • English
  • Face to Face

You can pay in 4 interest-free installments of AED 1285.99 . Learn More

Tabby

Looking to boost your business the smart way? Try ThinkProp for business today!

Video Thumbnail

Starts From

AED 5,143.95

(Incl. VAT)

Instructor

Do you want to be a certified professional?

You will be notified when this course is available

This course includes
  • Participation Certificate
  • 32Hrs
  • English
  • Face to Face

You can pay in 4 interest-free installments of AED 1285.99 . Learn More

Tabby

Looking to boost your business the smart way? Try ThinkProp for business today!

Back top

The Certified Real Estate Broker Manager (CRB) Program is an elite professional development pathway for experienced real estate professionals aspiring to lead brokerages with operational excellence and strategic vision. Delivered by the Real Estate Business Institute (REBI), this program focuses on enhancing leadership capacity, streamlining brokerage operations, managing people and performance, and building sustainable business models.  
 

Participants gain deep insights into profitability management, recruitment and retention strategies, risk reduction, and brand positioning. The curriculum also supports long-term success by strengthening financial acumen and strategic planning skills.  
 

As a globally recognized credential, the CRB designation demonstrates your expertise and leadership in real estate brokerage management, and your commitment to excellence, innovation, and ethical leadership within the real estate industry.  
 

What You’ll Learn: 
 

  • Strategic planning for real estate brokerage growth and market positioning 

  • Recruitment, coaching, and retention of top-performing agents 

  • Effective budget management, cost control, and profitability analysis 

  • Creating scalable systems for operations and compliance 

  • Marketing strategy, public relations, and branding for brokerages 

  • Ethical leadership and professional standards in real estate 

  • Advanced leadership and decision-making skills tailored to real estate operations 
     

Who Should Enroll? 
 

This course is ideal for: 

  • Broker-owners and branch office managers 

  • Team leaders managing sales associates or assistants 

  • Professionals preparing to take on brokerage leadership roles 

  • Corporate real estate department managers 

  • Brokers managing functions such as marketing, training, finance, or relocation services 
     

Certificate & Licensing 
 

To earn the Certified Real Estate Broker Manager (CRB) designation, candidates must: 

  • Have a minimum of one (1) year of qualifying real estate management experience. 

  • Complete the required CRB course(s) and demonstrate competency across essential management areas. 

  • You do not need a broker's license to pursue the CRB designation, but active leadership or management in a real estate environment is required. 
     

Upon meeting the above criteria and completing the program, you’ll receive the CRB designation from the Real Estate Business Institute (REBI), marking your credibility as a strategic leader in the industry.

To become a Certified Real Estate Broker Manager, you need to fulfill the following requirements:

  • Check icon Check icon

    One (1) Year of Management Experience. You must have at least one (1) year of qualifying management experience before designation. We provide a broad definition of management experience beyond managing an office. You do not need a broker's license to earn the CRB designation. Qualifying Management Experience:

  • Check icon Check icon

    To be eligible for the CRB designation, you must have been directly responsible for managing a real estate business as an active principal in a brokerage management capacity or a real estate-related management position for a minimum of one (1) year. The one year may be acquired while enrolled as a Candidate in the CRB Designation Program.

  • Check icon Check icon

    1. Owner or Broker

  • Check icon Check icon

    2. Supervisor of one or more individuals – including assistant(s) as: a. Team Leader b. General Manager c. Sales Manager d. Branch Office Manager and/or Office Manager e. Trainer and/or Personnel Manager f. Financial Manager g. Promotion, Advertising, Marketing, or Public Relations Manager h. Administrative Manager i. Franchise Manager j. Regional Manager

  • Check icon Check icon

    3. Managing a corporate relocation system within a real estate brokerage.

  • Check icon Check icon

    4. Managing a real estate brokerage's construction and/or development division.

  • Check icon Check icon

    5. Managing a technology function or department within a real estate brokerage.

  • Check icon Check icon

    6. Managing a trade-in department within a real estate brokerage.

  • Check icon Check icon

    7. Sales associate supervising the day-to-day activities of one or more personal assistants.

  • Check icon Check icon

    8. Sales associate overseeing a single sales associate or team of sales associates.

Instructors

Instructor
Zsolt ‘Zola’ Szerencses
Instructor, NAR & REBI Designation Courses
23 students teached

Zsolt ‘Zola’ Szerencses is a seasoned real estate professional. He made the transition from hospitality management to real estate upon moving from New York City to Orlando in 2000. With a degree in hospitality management from Hungary, Zola's passion for real estate was ignited in his mid-twenties with his first investment property in Pennsylvania. Since then, he has dedicated himself to serving local and international clients in Central Florida and beyond.

Show more

Course Content

Expand all

Collapse all

Module 1 – Building a Successful Business Plan Arrow Arrow

• Develop a mission statement that guides your decision-making.
• Determine your values and create a vision statement.
• Identify external dynamics and internal changes within your business.
• Create action-oriented objectives and assign responsibility and accountability.
• Manage the effects and impact of both marketplace and brokerage changes.
• Establish a control of discipline to organize, implement, and manage your business plan.

In this module, you will learn how to: Define the four generations and how they see the world—Traditionalists, Baby Boomers, Generation X, and Millennials.
• Address motivational issues by thoroughly understanding the 4 generations.
• Decrease negative judgments and generational stereotyping.
• Improve decision-making by practicing real-world critical incident scenarios.
• Acquire an overall appreciation for generational differences by understanding their goals, challenges, expectations, and motivating factors.
• Discover why good cross-generational management matters and how to head off conflict between generations.
• Recognize favored communication styles and effective learning styles for each generation.
• Mediate disputes and disagreements when conflicts arise.
• Identify the positive attributes that each generation brings to the work environment.

• Develop effective sales associates who are aligned with the company's culture.
• Understand & adjust your leadership style based on the individual and the situation.
• Harness performance strategies to ensure agents will reach their full potential.
• Describe the ideal candidate for a sales agent in your brokerage.
• Create a retention strategy as part of the sales development process.
• Identify an individual's motivating factors.
• Describe and apply Situational Leadership.
• Identify the critical elements of a training program and how to implement it.
• Understand and identify the skill development needs of your agents.
• Develop the skills necessary to coach, mentor, and hold people accountable.

• Understand why recruiting is vital to the success of your brokerage.
• Create a Value Proposition and identify why someone should want to work with you.
• Determine and assess the culture of your brokerage.
• Identify and apply the key components of a successful recruiting process.
• Target the right salespeople that align with the culture of your brokerage.
• Apply an effective interview and hiring process.
• Implement an effective retention strategy.
• Know when it's time to say goodbye and the key components of ‘de-hiring’.

Get in touch with us!

Have questions? we're here to help. reach out today to discover more about our platform.

Contact Us

Certificate

This certificate confirms your successful completion of the Certified Real Estate Broker Manager (CRB) course. It validates your commitment to professional excellence in real estate brokerage management and your readiness to take on strategic leadership roles in the industry. 

Certificate Image

FAQs

Expand all

Collapse all

Does the Certified Real Estate Broker Manager (CRB) International Course include an exam? Arrow Arrow
No, the Certified Real Estate Broker Manager (CRB) International Course does not include a formal exam.
For any further support, please feel free to reach out to us at [email protected].
Yes, you can contact our support team at [email protected] for any technical assistance.
Yes, course materials remain accessible via your ThinkProp portal after completion.
You can cancel and receive a refund if the request is made at least 7 days before the course start date. No refunds are issued for cancellations made after this deadline.
Yes, we offer special group and corporate training packages. Please contact our team at [email protected] for details.
No, the course is currently available only in English.
If you notify us at least 7 days before the course start date, you may request a refund. Requests made after this period will not be eligible unless there is an emergency, such as a medical issue, supported by a valid sick leave certificate.
To get your certificate:   Log in to ThinkProp.ae using your registered email and password,   Click on “Get certificate.”,   Click on “Download.”
To access the online course:   Log in to ThinkProp.ae using your registered email and password,   Select the course you are enrolled in,   Navigate to the course dashboard,   Find the “Zoom link” section,   Click the provided link to join the Zoom session.
Log in to ThinkProp.ae using your registered email and password,   Go to your course dashboard,   Find the “Summary” section and download the PDF file.
Log in to ThinkProp.ae using your registered email and password,   Click on the course you’re enrolled in and go to the course dashboard,   All necessary sections and resources will be available there.
The CRB designation is a prestigious international credential awarded to real estate professionals who demonstrate advanced expertise in brokerage management, leadership, and profitability. It is globally recognized as a mark of excellence in real estate business operations.
No, rescheduling is not allowed for the Certified Real Estate Broker Manager (CRB) International Course.
Yes, a certificate of participation will be issued within 2 to 4 working days after completing the course and attending all sessions.
No, rescheduling is not permitted for the CRB course.
Yes, the CRB designation is recognized worldwide as a leading credential for real estate brokerage managers and leaders.
Yes, you must be a member of the National Association of REALTORS® (NAR) to be awarded the designation.
The course requires a total of 32 hours to complete.
The course is delivered via face-to-face or live online sessions.
Yes, you may apply for the CRB designation while enrolled in the program, provided you will meet the management experience requirement by the time of completion.
To qualify for the CRB designation, you must have at least one (1) year of qualifying management experience in a real estate or related management role. Holding a broker’s license is not required to earn the designation. Qualifying roles include, but are not limited to:   Owner or Broker.   Sales Manager / General Manager / Branch Office Manager / Office Manager.   Team Leader / Trainer / Personnel Manager.   Financial Manager / Marketing or PR Manager / Administrative Manager.   Franchise or Regional Manager.   Manager of corporate relocation, construction & development, technology, or trade-in departments.   Sales associate supervising assistants or other sales associates.  
The CRB designation is awarded by the Real Estate Business Institute (REBI), an affiliate of the National Association of REALTORS® (NAR).